Sales
Order Detail Page
Last updated: 2026-03-08
Order Detail Page
To open an order, click its number in the list or select View Order from the action menu. The detail page is split into two parts: the left side shows content, the right side shows actions and customer information.
Tabs
At the top of the page there are three tabs:
- Order Details — line items, addresses, payment
- Notes — internal comments related to the order
- Activity — log of all changes with timestamps (who changed what and when)
Line Items
For each product in the order you can see:
- Name and quantity
- Unit price
- Selected attributes (e.g. color, size) with any surcharges
- Variant, if applicable
- Custom fields entered during the order
- Allocated inventory — after fulfillment, lot/serial numbers and which box the item is in
The order total is shown at the bottom of this section.
Shipping Information
- Billing details — name, country, address, city, postal code
- Shipping details — shown only when the shipping address differs from the billing address
- Additional checkout data — e.g. payment terms
- Payment information — payment method, amount and currency
Right Column
Customer — shows the customer ID (with a copy option), name and email.
Dates — here you can see:
- Expected delivery date — can be set from the action menu
- Reminder — date and time for an internal note